Purbeck Health Centre - How to order your repeats from the doctors surgery

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IF you need Medical Assistance when the Surgery is closed Please

go Online at www.111.nhs.uk unless you need assistance for a child under 5 years old please Telephone 111

NAMED GP

Under the new terms of our contract ALL patients now have been allocated a named GP.

If you wish to know which doctor is your named GP, please ask next time you are in the surgery or telephone and ask one of the Reception Team which GP is your allocated GP. If you wish to request a particular doctor please speak to a Receptionist.

MEASLES OUTBREAK

If your child has not received his or her 1st or 2nd MMR vaccination. Please telephone to make an appointment with the Practice Nurse. It is important to be fully vaccinated to stop your child being ill with measles. Measles is very contagious and CAN BE LIFE THREATENING

How to make an appointment

Please call our main switchboard number on 01908 318989 to book an appointment at either our main practice or one of our branch surgeries.

Test Results
On average please allow 2 working days for your test results to come back from the hospital unless your doctor has advised otherwise. Please note that X-ray results take a little longer, usually 10-12 days. For your test results please telephone the surgery on 01908 318989.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

NHS CHOICES

www.nhs.uk

www.specialistinfo.com

Repeat Prescriptions

Prescription Fees

Repeat Request

How to Get a Prescription

medication6 If you think you may need a NEW prescription medicine, please make an Telephone appointment with the doctor.

Your local pharmacist should be able to give you advice for non-prescription medication.

Repeat rescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor will decide who can have a repeat prescription. From time to time we will ask you to see your doctor to review your medication. We do this to monitor your illness and medication.

You can ask for a repeat prescription in the following ways:

You can Order Online if you have access to system online.
You may also request medication via email to the practice email address purbeckhc@nhs.net
You can drop your medication list into the box situated outside the front door- this is emptied regularly during the day.
If there is NO WAY you can order as above please telephone the surgery to speak to a receptionist, you will need to know what exact medication you require.

REPEAT PRESCRIPTIONS

Please give 48 hours notice when requesting a repeat prescription that is listed on your repeat prescription list. For Prescription requests for additional acute items please allow 72 hours. It may be necessary for you to speak to a doctor for additional acute medication requests.

URGENT PRESCRIPTION REQUESTS

We encourage patients to order in advance and we will only consider requests for URGENT MEDICATION for DIABETES DRUGS, RESPIRATORY DRUGS AND GTN SPRAY. All other items will be treated as repeat prescriptions.

If you normally get your prescription from a dedicated pharmacy they may be able to give you a small emergency supply whilst awaiting the prescription to be processed.

If you run out of your medication over the weekend or when we are closed and not taking your medication would have a severe effect on your health please in the first instance talk to a pharmacy to see if they are able to give you an emergency supply. If they are unable to assist please attend the walk in centre for assistance or telephone 111.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

From 1 April 2019, the charges are:

Prescription (per item): £9.65
12-month prepayment certificate (PPC): £111.60
3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.65, whereas a three month PPC will cost you £31.25 and a 12 month PPC £111.60.

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Th order on line For more information and to access SYSTM ONLINE , please click here

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How to Get a Prescription

Prescriptions Charges and Exemptions

NHS charges

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