How to Get a Prescription
If you think you may need a prescription medicine, please make an appointment with the doctor. If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation. Please ask the receptionist. Your local pharmacist should be able to give you advice for non-prescription medication. We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor will decide who can have a repeat prescription. From time to time we will ask you to see your doctor to review your medication. We do this to monitor your illness and medication.
You can ask for a repeat prescription: by coming into the surgery when the reception is open; by post; or via FAX on 01908 319493 or by ordering via System Online, you will need a special login for this, please contact the surgery to arrange for this to be set up. Wherever possible please give the exact drug names when ordering.
We cannot take telephone requests for repeat prescriptions because of the possibility of error.
Please give 48 hours notice when requesting a repeat prescription that is listed on your repeat prescription list. For Prescription requests for additional acute items please allow 72 hours. It may be necessary for you to speak to a doctor for additional acute medication requests. Please always use the computer repeat request form.
Pharmacies at New Bradwell, Lloyds Stantonbury Boots (CMK and Bradwell Common), Rowlands and Heelands also offer a repeat prescription service.
URGENT PRESCRIPTION REQUESTS
We encourage patients to order in advance and we will only consider requests for URGENT MEDICATION for DIABETES DRUGS, RESPIRATORY DRUGS AND GTN SPRAY. All other items will be treated as repeat prescriptions.
If you normally get your prescription from a dedicated pharmacy they may be able to give you a small emergency supply whilst awaiting the prescription to be processed.
If you run out of your medication over the weekend or when we are closed and not taking your medication would have a severe effect on your health please in the first instance talk to a pharmacy to see if they are able to give you an emergency supply. If they are unable to assist please attend the walk in centre for assistance.